
FAQs
Frequently asked questions
Kanzen Home is the premier provider of modern home fixtures, integrating advanced Japanese technology into a wide range of products including smart toilets, modern and concealed showers, smart faucets, wash basins, smart mirrors, water heaters, luxurious bathtubs, outdoor Jacuzzi tubs, heated towel racks, bathroom accessories, modern kitchen sinks, modular kitchen cabinets, smart locks, smart bins, water filtration systems, and secure vaults.
Yes, but please be advised that we do not offer in-house delivery services. However, we can arrange shipping through trusted third-party logistics providers. Delivery fees will be shouldered by the client unless the order qualifies for FREE shipping. Alternatively, you may opt to pick up your order at our branch locations.
Kindly let us know your preferred arrangement, and we will be happy to assist you.
Thank you for your understanding.
Same day delivery within NCR or nearby provinces:
Transportify
Lalamove
Toktok
Visayas & Mindanao we can ship via:
Ninja Van
2Go
AP Cargo
At this time, we do not offer installment payment options. All purchases must be made in full or 50% down payment (for pre-order items) upon order confirmation. We truly appreciate your interest in Kanzen Home products and encourage you to reach out if you have any further questions or need assistance with your purchase.