Question 1

What is your product offerings?

Accepted Answer

Kanzen Home is the premier provider of modern home fixtures, integrating advanced Japanese technology into a wide range of products including smart toilets, modern and concealed showers, smart faucets, wash basins, smart mirrors, water heaters, luxurious bathtubs, outdoor Jacuzzi tubs, heated towel racks, bathroom accessories, modern kitchen sinks, modular kitchen cabinets, smart locks, smart bins, water filtration systems, and secure vaults.

Question 2

Are your products integrated with Japanese technology?

Accepted Answer

Yes, all Kanzen Home products are thoughtfully designed and integrated with advanced Japanese technology. This ensures exceptional quality, functionality, and innovation across our range—from smart toilets and showers to kitchen systems and home security solutions.

Question 3

What is your showroom hours?

Accepted Answer

Kanzen Home Taguig (Flagship Store) 
Operating hours: 9 AM to 7 PM
One Le Grand Tower, One Le Grand McKinley West, Fort Bonifacio, Taguig City
+63 947 828 6476

Kanzen Home Cavite
Operating hours: 8 AM to 7 PM
MG Center, Governors Drive, Langkaan II, Dasmariñas, Cavite (Beside BPI FCIE)
+63 961 941 8114

Kanzen Home Baliuag
Operating hours: 8 AM to 7 PM
140 DRT Highway, Baliuag, Bulacan (In front of Wilcon Baliuag)
+63 962 192 9589

Question 4

Where is your showroom locations?

Accepted Answer

Kanzen Home Taguig (Flagship Store) 
Operating hours: 9 AM to 7 PM
One Le Grand Tower, One Le Grand McKinley West, Fort Bonifacio, Taguig City
+63 947 828 6476

Kanzen Home Cavite
Operating hours: 8 AM to 7 PM
MG Center, Governors Drive, Langkaan II, Dasmariñas, Cavite (Beside BPI FCIE)
+63 961 941 8114

Kanzen Home Baliuag
Operating hours: 8 AM to 7 PM
140 DRT Highway, Baliuag, Bulacan (In front of Wilcon Baliuag)
+63 962 192 9589

Question 5

Is there a warranty for your products?

Accepted Answer

All Kanzen Home products come with a warranty, which varies by item. Depending on the specific product, the warranty period ranges from 12 months (1 year) up to 24 months (2 years).

Question 6

Do you offer nationwide delivery?

Accepted Answer

Yes, but please be advised that we do not offer in-house delivery services. However, we can arrange shipping through trusted third-party logistics providers. Delivery fees will be shouldered by the client unless the order qualifies for FREE shipping. Alternatively, you may opt to pick up your order at our branch locations.

Kindly let us know your preferred arrangement, and we will be happy to assist you.
Thank you for your understanding.

Same day delivery within NCR or nearby provinces:
Transportify
Lalamove
Toktok
Visayas & Mindanao we can ship via:
Ninja Van
2Go
AP Cargo

Question 7

How can I contact Kanzen Home aside from this website?

Accepted Answer

Kanzen Home is available in different social media platforms like Facebook, Instagram, TikTok, and Viber. Our sales representatives will contact you through these channels.

Question 8

Do you accept payment installment?

Accepted Answer

At this time, we do not offer installment payment options. All purchases must be made in full or 50% down payment (for pre-order items) upon order confirmation. We truly appreciate your interest in Kanzen Home products and encourage you to reach out if you have any further questions or need assistance with your purchase.

Question 9

What payment methods does Kanzen Home accept for purchases?

Accepted Answer

At Kanzen Home, we strive to make your shopping experience as seamless as possible, which includes offering a variety of convenient payment options. We accept Cash, Gcash, Bank Transfers, and Credit Cards but with additional fee.

Question 10

Does your Smart Toilet requires electricity?

Accepted Answer

The Kanzen Home Modern Intelligent Toilet operates on electricity but features a built-in battery backup, allowing up to 100 flushes during a power outage.

FAQs

Frequently asked questions